We are committed to safeguarding the privacy of our clients and we want you to feel secure whilst engaged with us in business. This policy sets out how will treat your personal data.
The first data protection principle is that we ‘handle personal data fairly and lawfully’. In practice that means that we must have legitimate grounds for collecting and using personal data; not use that data in ways that have unjustified adverse effects on the individuals concerned; be transparent about how we intend to use that data; and handle personal data only in ways that our clients would reasonably expect and make sure that we do not do anything unlawful with the data.
The General Data Protection Regulations document features 99 Articles – so there is a lot to digest.
The lawful bases for processing personal data are set out in Article 6 of the GDPR document. There are 6 outlined in Article 6 and our lawful bases for processing data is based on 2 of these: performance of a Contract (the processing necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract) and Legitimate interests (the processing is necessary for your legitimate interests or the legitimate interests of a third party unless there is good reason to protect the individual’s personal data which overrides those legitimate interests).
What is personal data?
Personal data means data which relates to a living individual who can be identified – (a) from those data, or (b) from those data and other information which is in the possession of, or is likely to come into the possession of, the data controller.
For the purposes of the Data Protection Act 1998 (the “Act”) and the General Data Protection Regulation the data controller is Broadthunder Accounting Ltd of 164 Walkden Road, Worsley, Manchester M28 7DP (trading as Huddart Chartered Accountants and Business Advisors).
Your privacy is extremely important to us so we only use the information you provide about yourself and your company when using this website to answer your enquiry or to help us to improve our service to you. We do not share this information with any third party except to the extent necessary to answer your enquiry if that enquiry requires the involvement of a third party. We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
The information we collect
We may collect and process the following data about you:
- Information that you provide by filling in forms on our site at www.jeffreyahuddart.co.uk (our ‘Website’). This includes information provided when ordering from us or completing our enquiry form. This typically includes your name, your organisation’s name, your position, e-mail address, business address and contact telephone number and Business Information. The data you provide to us is for the purpose of engaging with us in accordance to legislation to use our professional services. We may also ask you for information when you report a problem with our site.
- If you contact us, we may keep a record of that correspondence.
- Any other data that you choose to send us.
- Broadthunder Accounting Ltd may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of your visits to our site including, but not limited to, web server statistics, traffic data, location data and details of the web pages and resources that you access.
Our use of IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to analyse aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to customise our site according to user needs.
- To speed up your searches.
- To recognise you when you return to our site.
How we protect your information
We will take all reasonable, technical and organisational precautions to prevent the loss, misuse or alteration of your personal data.
All information you provide to us is stored on our secure (password and firewall protected) servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
The transmission of information via the internet cannot be completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data that you transmit to our site; any transmission is therefore at your own risk. Once we have received your information, we will use strict internal procedures and security features to try to prevent unauthorised access.
When we transmit sensitive data (such as business accounts or tax data) over the internet, we send you this data overseen by a 3rd party which would send email over an encryption channel using industry standard transmission security. The licence to use this protection software is renewed annually.
We also keep your information confidential. The internal procedures of Broadthunder Accounting Ltd cover the storage, access and disclosure of your information.
How we use your information
We use information held about you in the following ways:
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts (eg Letters of Engagement) entered into between you and us.
- To allow you to access secure areas of our website when you choose to do so.
We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by e-mail, SMS, post or telephone.
If you are an existing client, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. If you are a new client we will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, please contact us.
When we might disclose your data to third parties
We may disclose your personal information to third parties in a very limited number of circumstances:
- Where we engage the business services of a third party to provide services directly to Broadthunder Accounting Ltd. For example, we use Abbey Tax which is the UK’s leading provider of Fee Protection Insurance to accountancy firms for protection in the event of an HMRC enquiry. Be assured that any third parties like this are strictly prohibited from using your personal data for any other purposes.
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If Broadthunder Accounting Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
The GDPR has enhanced the rights of individuals (data subjects) and all organisations need to be aware of these. The rights are now: Right to be informed; Right of access; Right to rectification; Right to erasure (‘right to be forgotten’); Right to restrict processing; Right to data portability; Right to object; Rights regarding automated decision making and profiling.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.
Our site may, from time to time, contain links to and from the websites of our clients and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. The £10 charge for access to personal data has been abolished under GDPR. We have to provide any data we hold on an individual within one month of the request.
Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
If you have any queries or comments, or if any of the information that you have provided to Broadthunder Accounting Ltd changes, please contact us on firstname.lastname@example.org
If you are unhappy with how your personal data is processed you have a right to lodge a complaint with the supervisory authority for data protection.
In the UK this is:
Information Commissioner’s Office (ICO)
Wilmslow, Cheshire SK9 5AF
(Broadthunder Accounting Limited (162-164 Walkden Road, Worsley, Manchester M28 7DP) is registered with the ICO and was first registered in 2012).
Updated 24th May 2015
Broadthunder Accounting Limited
Registered in England and Wales No 07770313.
Telephone: 0161 703 8350