Is it expensive to have an accountant?
Initial advice is free. Thereafter fees depend on the size of the business, the nature of the work and can be negotiated at the first meeting.
We operate both on a fixed fee basis as well as an hourly rate. They nature of the work and client preference is always key in this area. We like to work in such a way that there are no hidden costs.
Why should I use your services?
Our clients give us regular feedback and they tell us that we are providing the type of service they need and want. We believe we provide a timely, useful and added value service to help our clients be successful and profitable.
Are you fully qualified?
All our accountants are fully qualified accountants who have a professional and friendly approach to their work.
How do I know if you can meet my requirements?
We can meet to discuss whether or not we can. We have an integrated approach to work covering all accounting and taxation issues that arise from the running of your business, from the preparation of Financial Accounts, Management Accounts and if you wish, all Regulatory Filings. We will listen to your requirements and match them to the services that we can offer. We don’t promise what we can’t deliver.
How do you keep up to date with current issues and regulations?
All of our accountants are qualified and being members of Accountancy Institutes have Continuing Professional Development regulations which they have to conform to. In addition, they have access to a technical support line which provides them with regular updates can give them advice on technical queries when required.
How easy is it to change accountants and why should I change?
If your existing accountant is offering you an excellent pro-active service at a fair fee then stick with them! However, different accountants will save you different amounts of tax and provide different levels of business advice. If your present accountant doesn’t offer the type of service you want and that we do offer, then changing over to us is very easy. It involves just one letter from you and we take care of everything else for you. Your existing accountant is not usually allowed to charge you for providing the normal handover information.
How can you help my business?
We offer our specialist knowledge to aid you in any matters you would like advice on be it tax problems, major financial decisions, funding, restructuring, growth and development or a business sale. We aim to provide services tailored to the needs of your business and are always happy to talk through any issues you may be facing whether it is technical, financial or personal.
Do you understand what it’s like to run a business?
Our senior personnel know what it’s like to run their own business and therefore are able to offer successful business advice as well as manage all your accountancy needs. They have considerable operational experience and fully understand the pressures that you are under and offer a wide range of commercial experience which can help with the development of your growing business.
I’ve just had my accounts done and don’t need an accountant until next year, so is there any need to contact you now?
We can’t over emphasise the importance of tax planning at an early stage, not crisis driven advice. Ideally you do tax planning before the year even starts but after that, the earlier the better. The same is applicable to all areas of advice and we are about helping you change the future, not just reporting what has already happened.
Will you come to visit us for an initial consultation?
Yes, if you would like us to. It often helps to see your business, books and records at first hand and we are always happy visit and chat through what we can do. Of course, if you prefer to visit us, that’s fine too.
When and how soon can you come to see us?
When’s good for you? Let us know and we’ll do our utmost to help. If you need to see somebody urgently, we’re always out and about and can arrange to see you very quickly.
Is it easy to contact you when I need to?
We are easily accessible by phone and e-mail. We are also available to meet you at your convenience and location. We are easy to talk to and will take care of all your accounting needs.
What’s your policy on returning phone calls? E-mails?
It is our policy to return phone calls as soon as possible if the member of staff is not available when you call. We give prompt attention to all issues no matter how small they may be.
Is there any car parking space near your offices?
There are very good car park facilities close to the office.